ABOUT GOODWILL® OF SOUTHERN ARIZONA
Is Goodwill® a non-profit?
Goodwill® Industries of Southern Arizona is recognized as a 501 (c)(3) non-profit organization by the Internal Revenue Service. Tax ID: 86-0223401
Goodwill® is a not-for-profit organization committed to helping people become independent through education and training leading to employment. Sometimes these are individuals who face specific challenges, such as language barriers, or physical or mental disabilities. But often they are people whose lives have been affected by plant closings, company downsizing, or simply the impact of a difficult economy.
As a non-profit organization, your donations are tax-deductible.
Governing documents and annual reports are available upon request. Please call (520) 623-5174 ext. 1119 for information.
Who started Goodwill®?
Goodwill® Industries by Dr. Edgar J. Helms, a Methodist minister and early social innovator. Helms collected used household goods and clothing, then hired and trained people who were poor to repair the items. The goods were resold, and employee wages were paid from the revenues generated.
How does Goodwill® work?
People donate their gently used goods to us, we sell it in our stores, and we use the money we raise to open doorways for local people in the community who need jobs but lack job skills and opportunities. We focus on individuals in the greatest need who are ready to transform their lives, and offer a hand up, not a handout.
Are all Goodwills® the same?
No. Goodwill® Industries International is an organization of more than 160 autonomous chapters in North America. Although all are committed to changing lives through the power of work, each serves local needs by developing programs and services specific to their communities.
Where is Goodwill® of Southern Arizona’s headquarters?
The corporate headquarters of Goodwill® Industries of Southern Arizona (GISA) is located at:
1940 E. Silverlake, Suite 405Tucson, Arizona 85713
Phone: (520) 623-5174
Does Goodwill® give away clothes?
No. Goodwill® charges very reasonable prices for clothing and other goods. That money helps pay for the training, employment and other services we provide. We refer individuals and organizations that need free clothing to other community organizations.
I am a member of an organization looking for donations. Who do I send a donation request to?
Goodwill® does not give donations to individuals. However, there may be opportunities for Goodwill® to partner and support other non-profit organizations. Please call (520) 623-5174 ext. 1129.
ABOUT OUR STORES
What is your return policy?
Goodwill® will provide in-store credit for clothing that is returned within 7 days of purchase as long as tags are intact and receipt is provided. All other items are sold as-is.
Do I pay sales tax in your stores?
No. Goodwill® Industries of Southern Arizona holds 501c(3) status and is a non-profit organization. When you shop at Goodwill® of Southern Arizona retail stores and boutiques, you don’t pay taxes!
Who shops at Goodwill®?
Anyone who wants to save money and help fund our services may shop at a Goodwill® store. People of all incomes and all walks of life shop our stores frequently.
Can I purchase a gift card to Goodwill® stores?
Yes, you can purchase a gift card to use at any of Goodwill® of Southern Arizona retail stores and GoodThreads Boutiques. There is no expiration date. Please find the nearest store here!
Please note: Gift cards purchased at Goodwill® of Southern Arizona stores are only valid at retail stores and boutiques in Southern Arizona. There IS NOT a universal Goodwill® gift card available.
Can I purchase a gift card online?
Customers are not able to purchase gift cards online at this time. Please find your nearest Goodwill® store here!
What types of items can I buy at shopgoodwill.com?
Does Goodwill® stores in Southern Arizona honor discount coupons from other Goodwills® in Arizona?
Goodwill® of Southern Arizona runs independently from other Goodwills® in Arizona. We are separate entities and run autonomously, so the discounts don’t cross over.
However, stores operated by Goodwill® of Southern Arizona offer discounts every day!
Our Color of the Week gives you 50% off specific-colored tags. See Color of the Week Calendar Color of the Week. Discount applies only to donated goods. Other restrictions apply. See store for details.
Our other discounts include:
- 20% off discounts for military on Sundays and Mondays
- 20% off for Seniors on Tuesdays and Wednesdays
- 20% off discounts for students with a College ID*, everyday! *Valid only at the 4th Avenue store and the GoodThreads Boutique on N. Oracle.
What is the Color of the Week?
Our Color of the Week gives you 50% off specific-colored tags. See our home page for the current Color of the Week!
(Discount only applies to donated goods. Restrictions apply. See stores for details
How often does inventory change?
Thousands of items arrive at each of our stores every day. Our brisk turnover of goods means you can shop us regularly and always find something you need!
DONATE TO GOODWILL®
What happens to the items I donate in donation bins?
Goodwill® of Southern Arizona currently DO NOT have unattended donation bins. We have over 40 locations in Southern Arizona where you will receive assistance by a uniformed Donation Attendant. We pride ourselves in being to give this customer service and you can feel confident that your donations go directly to our organization to support our mission. For the nearest Attended Donation Centers near you, click here.
How do I value my donated items for tax deductions?
Thank you for donating to Goodwill®! By law, Goodwill® cannot tell you what your donated items are worth but you as the donor can determine the ‘fair market value’ of the clothing, household goods, used furniture, books, etc. The ‘fair market value’ of an item is dependent on the condition of the item as well as the price a willing buyer would pay for the item.
You can also consult with a tax advisor or review the IRS guidelines for determining the ‘fair market value’ for donated goods, property,
We are also happy to offer a “Donation Value Guide” that provides the average prices in our stores for items in good condition.
What things can I donate? What don’t you accept?
We are able to accept most items you’d like to donate to Goodwill®. However, due to some regulations, handling and safety issues, we are unable to accept the items listed here.
Do Goodwill® employees get first dibs on donated merchandise?
No – absolutely not. At all donation and retail locations, we promise to protect the value of the donations that come our way thanks to you. Employees are NOT ALLOWED to set aside merchandise nor can they purchase any new items until it has been on the floor for a period of 48 hours.
How can I help Goodwill®?
As a non-profit organization, we welcome financial contributions and the donation of gently used items from corporate and individual donors who believe in our mission. Donations are the economic engine that allows Goodwill® to be able to fund some of our programs without needing to rely on grants or other funding sources.
If you’d like to give a tax-deductible monetary donations, please click here.
You can also learn what impact your donation has on our program participants by clicking here.
Thank you for donating to Goodwill®!
My club or organization would like to organize a donation drive for Goodwill®. Who should we contact?
Please call (520) 623-5174 ext. 1157. We would love to partner with you to do a donation drive. Thank you!
Why should I give money to Goodwill®?
Giving to Goodwill® is an investment in the future of our community. We are helping people in the greatest need become self-sufficient, who contribute to the support of their families and society. We are an engine of job growth in the local economy. Your contribution will have a direct impact on our ability to serve more people in need through our mission.
Please take the time to look through our Program & Services pages or call the phone number provided to speak with someone in the program to learn more about the people we help and the opportunities people receive.
If you’d like to give a tax-deductible monetary donations, please click here.
How do I check the status of my job application?
All status updates are provided to the email listed in your job application, so it is very important that you enter an email that you check regularly. If we are unable to reach you by email, we will attempt to call the phone number provided.
PROGRAMS & SERVICES
Can anyone use your programs and services?
Some of our Programs have certain requirements to be eligible to participate. These requirements can be found on each program’s page. A phone number is also provided if you would like to speak with someone from the program.
The use of our Job Connection Centers is OPEN TO ALL! The Job Connection Center is a community-based resources funded solely by the donations/sales from our retail stores. All locations offer access to computers with internet, phones, fax, copier and printer. The centers are staffed with on-site Career Development Specialists who can offer guidance and assistance in the areas of basic computer skills, employment, education and/or community supports. Services are on a walk-in-basis, no appointments are necessary. Click here to learn more and to find your nearest Job Connection location!
If there are programs or services you are looking for that Goodwill® does not operate, we have a list of Community Resources that any program or retail employee can direct you to.
Does Goodwill® sell everything it receives from donors?
Not necessarily. We do try to find the highest use for every material dropped off at our donation sites. Most items are sold in our retail stores, outlets, boutiques, or online.
Through our Youth Restoration Project, we take some of the furniture and bikes donated and our youth give it a new life by refurbishing, repurposing or repairing the pieces. These are then sold in our retail stores.
Through an alliance with Dell Computer, we ensure that any donated computer equipment that can’t be refurbished is responsibly salvaged, pieces recycled, and not shipped abroad and burned to extract precious metals. Learn more here.
In 2013-2014 alone, for instance, we diverted 23 million pounds from our local landfills.
Please note: Goodwill® Industries of Southern Arizona is not responsible for the misuse of this site’s legally protected content. Goodwill® Industries of Southern Arizona is not responsible for harm or loss that results from use of the site.
If I sign up to receive Goodwill® emails, will Goodwill® sell my email address to a third party?
No. Goodwill®’s email list is managed in-house and we will NEVER sell your email address to a third party.
How many emails will I get each month?
You may receive an email about our sales, events, announcements and program stories 1-2 times per month.
How do I ‘unsubscribe’ to the email list?
When you receive your next Goodwill® email, you will have the option to ‘unsubscribe’ from the list by a link towards the bottom of the email. Otherwise, please call (520) 623-5174 ext. 1257.